Privacy Policy of MEYOU S.R.L.

1. Data Controller

MEYOU S.R.L.
Registered office: Quartiere Fra’ Claudio Granzotto 33, 37032 Monteforte d’Alpone (VR), Italy
Contact email: [email protected]
Web domain: https://meyou.company

The Data Controller (“Controller”) is responsible for the management and protection of personal data processed through this website and the related app (“Service” or “Platform”).

2. Types of Data Collected

MEYOU collects various types of personal data, either directly or through third-party tools:

  • Data provided voluntarily by the user: first name, last name, email address, phone number, information contained in contact forms or user profiles on the app.
  • Usage data: information collected automatically (IP address, browser type, time of requests, referring page, and interaction with the platform).
  • Technical data: device identifiers, operating system, crash and performance data (via Firebase and Cloudflare).
  • Tracking and marketing data: cookies and similar tools used for statistical analysis and personalized advertising (Google Analytics 4, Google Tag Manager, Meta Pixel, Google AdMob).

The provision of data is optional, but failure to provide some of it may make it impossible to provide the Service.

3. Purpose of Processing

The data collected is processed for the following purposes:

  1. Provision of services on the MEYOU platform and management of requests sent via the contact form.
  2. Statistical analysis and service improvement (via Google Analytics 4 and Firebase).
  3. Technical security management and prevention of abuse or fraudulent activity (via Cloudflare and Firebase).
  4. Marketing and retargeting activities (via Google AdMob, Meta Pixel, Google Tag Manager).
  5. Legal and contractual obligations, including requests from competent authorities.

4. Legal basis for processing

The processing of data by MEYOU is based on:

  • Consent of the data subject for marketing, tracking, or statistical analysis purposes that are not strictly necessary.
  • Execution of a contract or pre-contractual measures (e.g., registration and use of the platform).
  • Legal obligation regarding security, accounting, or legal protection.
  • Legitimate interest of the Data Controller to improve the quality of the service and prevent fraud.

5. Processing methods and security

Processing is carried out using IT and telematic methods, adopting appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of the data.
The data may be processed by specially authorized internal staff or by external suppliers (data processors) who guarantee an adequate level of personal data protection.

6. Third-party services used

MEYOU uses the following external services, which may collect personal data independently or as data processors:

Google Tag Manager (Google LLC)

Used to manage tags and tracking scripts on the website.
Data processed: Cookies, Usage data.
Place of processing: USA — Privacy Policy

Google Analytics 4 (Google LLC)

Web analytics service that allows you to monitor the use of the website and apps.
Data processed: Cookies, Usage data.
Place of processing: USA — Privacy Policy

Meta Pixel / Meta Events Manager (Meta Platforms Ireland Ltd.)

Allows you to measure and optimize advertising campaigns on Facebook and Instagram.
Data processed: Cookies, usage data, unique identifiers.
Place of processing: Ireland / USA — Privacy Policy

Firebase (Google LLC)

Platform used for authentication, hosting, analytics, and crash reporting.
Data processed: Usage data, device identifiers, log information.
Place of processing: USA — Privacy Policy

Cloudflare (Cloudflare, Inc.)

Service for protecting and optimizing website and app performance.
Data processed: Traffic data, IP, HTTP requests.
Place of processing: USA — Privacy Policy

Google AdMob (Google LLC)

Personalized mobile advertising service.
Data processed: advertising identifiers, usage data, cookies.
Place of processing: USA — Privacy Policy

Contact form

By filling out the contact form, the user provides the requested data (name, email, message) to receive a response.
Legal basis: user consent.
Data processed: identification and communication data.

7. Data retention

Personal data is processed and stored for the time necessary for the purposes for which it was collected.

In particular:

  • data collected for contractual purposes or for the provision of services is stored for the entire duration of the contractual relationship and, subsequently, for the period required by civil and tax law (generally 10 years);
  • data collected for marketing purposes is retained until the data subject withdraws their consent;
  • usage data collected for statistical or security purposes is retained for periods compatible with the purposes indicated (generally from 12 to 24 months).

At the end of the retention periods, the data will be permanently deleted or anonymized.

8. Transfer of data outside the EU

Personal data may be transferred to countries outside the European Union, in particular to the United States, Switzerland, and Brazil, exclusively in the following cases:

  • when the transfer is necessary for the performance of contractual obligations between the user and the Data Controller;
  • when the transfer is made to countries that guarantee an adequate level of protection pursuant to Article 45 of the GDPR;
  • in the presence of standard contractual clauses approved by the European Commission (Article 46 of the GDPR);
  • with the explicit consent of the data subject, if none of the above conditions apply.

MEYOU S.R.L.'s external suppliers (e.g., Google LLC, Meta Platforms Inc., Cloudflare Inc.) adhere to standard contractual clauses or recognized certification programs, thus ensuring a level of protection that complies with European regulations.

9. Rights of the data subject

Users may exercise their rights under Articles 15 et seq. of Regulation (EU) 2016/679 (GDPR) at any time, including:

  • the right to access their personal data;
  • the right to rectify and update inaccurate or incomplete data;
  • the right to erasure (“right to be forgotten”);
  • the right to restrict processing;
  • the right to data portability;
  • the right to object to processing, including for direct marketing purposes;
  • the right to withdraw previously given consent.

Requests should be addressed to the Data Controller at the email address [email protected].

Data subjects also have the right to lodge a complaint with the Personal Data Protection Authority (www.garanteprivacy.it) or, if different, with the competent supervisory authority in their Member State of residence.

10. Cookie Policy

This website and the associated app use technical cookies and, subject to consent, analytical and profiling cookies for statistical and advertising purposes.

Users can manage their cookie preferences via the consent banner displayed on first access or by subsequently changing their browser settings.

For more information on the use of cookies, the types used, and the third-party partners involved, please refer to the complete Cookie Policy, available at https://meyou.company/cookie-policy.

11. Changes to this policy

MEYOU S.R.L. reserves the right to change this Privacy Policy at any time, notifying users on this page and, if technically possible, via notification within the app or by email.

The changes will be binding as soon as they are published. Users are therefore invited to consult this page periodically, referring to the date of the last modification shown at the bottom.

12. Date of update

This policy was updated on November 13, 2025.